Shipping Policy

From cart to door in 2-5 days.
The fastest delivery on Demand
Get your merchandise in just 2-5 business days with Express Delivery.

Available only for selected products

When order is eligible for express delivery
We automatically assign the order to the fastest delivery option for a small additional payment plus standard shipping. More compared to standard shipping.

Printed in seconds
Your design and specifications are sent to the fulfillment center, where the staff takes it as first priority and works on immediate basis.

Packaged in minutes
Once manufactured, the notified express items are packed as soon as possible. Staff works extra hours if required. But see to it that product reaches customer in need. The express order is send for delivery before other orders.

Delivered in hours
We auto-magically assign your customer’s delivery to the fastest delivery option.
Stated delivery times are not guaranteed

Standard Shipping
The well-made product is not enough, until & unless it reaches in the hands of our precious customer at the given time. Timely deliveries are our speciality.

Our standard lead time is typically between 2-4 weeks, encompassing both production and shipping. We strive to expedite this process whenever possible, often completing and shipping orders within 1-2 weeks, depending on the current workload. Once your canvas print is ready, it is shipped within 24 hours from our warehouse, with a notification sent to your registered email upon shipment. Orders are shipped from either our USA or India warehouse, with an estimated delivery time of 5-7 business days to reach your address. You can track the status and location of your shipment using the provided tracking number.

Handle with care
Packaging: In order to handle Canvas Prints properly, we use soft, resilient packaging that absorbs vibrations and protects your Product. They have to be handled with precision as they susceptible to breakage during transit. Additional cushioning is included to prevent shifting in the box and maintain the Product’s integrity during shipping.

Transparency between seller & buyer
Track your order : If you have not received your order: If your shipment is delayed beyond the expected timeframe, please use the tracking number provided to check the status. If you encounter any issues, contact our customer service during office hours from Monday to Saturday. Have your order number and tracking number ready for assistance in tracking your shipment and obtaining accurate information.

Don’t forget to click opening video of the parcel for record
Damaged or lost parcels: In the event of a damaged item, photograph the damaged item and courier label, then email the pictures and order information to our customer service. Don’t forget to submit opening video of the parcel to confirm that it was found damaged when reached. For lost parcels, contact our customer service with your order details to initiate an investigation with the courier. Based on the findings, we will provide a suitable resolution, such as repair, reprint or replacement.

Ensuring timely delivery: While we make every effort to deliver orders promptly, external factors beyond our control may cause delays. To ensure timely delivery, we recommend placing orders well in advance (15-20 days) before your event. This allows sufficient time for processing and delivery, ensuring you receives your item in advance of the scheduled event.
Fulfillment Deliveries:

Canvaslite is not responsible for 3rd party delivery delays, lost packages, or damage due to delivery partner. It will provide a tracking number when available but it is up to the seller to track down or contact local postal service to track any lost or delayed packages. Lost packages are the responsibility of the User.

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